User Roles and Permissions

Managing user roles and permissions

Understanding roles

Each role comes with specific permissions:

Team member role

  • Create and submit purchase requests
  • Upload invoices
  • View own submissions
  • Track request status

Operations role

  • All Requestor permissions
  • Review pending requests
  • Approve or reject submissions
  • View team activity
  • Access approval workflows

Accounting role

  • Process approved invoices
  • Manage supplier payments
  • Export to accounting systems
  • Access financial reports
  • Reconcile accounts

Site Manager role

  • Manage site-specific operations
  • Oversee site budgets
  • Approve site purchases
  • View site analytics
  • Manage site suppliers

Director role

  • Full system access
  • User management
  • Organisation settings
  • Integration configuration
  • Advanced reporting

Administrator role

  • Full system access
  • User management
  • Organisation settings
  • Integration configuration
  • Advanced reporting

Changing User Roles

If you need to update a user's role after they've been added:

  1. Go to Organisation Settings > Users & Roles
  2. Find the user in the list
  3. Click Edit next to their name
  4. Select the new role
  5. Update team/site assignment if needed
  6. Save changes

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